Firefly Fields

Property Management & Property Care

Trusted oversight for homes, rentals, and seasonal properties in the Oneonta–Cooperstown region

ABOUT

OUR STORY

Firefly Fields was founded with a simple goal: to provide exceptional property management and property care services to owners who value the security and upkeep of their properties. As homeowners and rental property owners ourselves, we know how stressful it can be to manage and care for your property or leave your home unattended. That’s why we are committed to offering reliable, professional, and personalized services that give you peace of mind, no matter where you are.

OUR MISSION

Whether you’re a full-time resident, seasonal resident, a frequent traveler, or simply away from your property for extended periods, our mission is to ensure your property remains secure, well-maintained, and ready for your return.

Our dedicated team offers comprehensive property management and property care services tailored to meet your specific needs

OUR COMMITMENT

At Firefly Fields, we pride ourselves on our attention to detail, reliability, and customer-centric approach. We treat your home as if it were our own, providing meticulous care and proactive solutions to maintain its value and integrity.

Our team is trained to handle a wide range of issues and is always ready to respond to any situation promptly and efficiently.

WHY CHOOSE US

We are a locally owned and operated organization with life-long living experience in the Oneonta-Cooperstown region.

Professional Expertise

Our team consists of experienced professionals who are knowledgeable about property maintenance and management.

Customized Services

We tailor our services to meet your specific needs, ensuring personalized care for your home.

Trust and Reliability

We build long-term relationships with our clients based on trust, transparency, and consistent performance.

Detailed Reporting

Receive comprehensive reports after each visit, complete with photos and descriptions of any issues found and actions taken.

Peace of Mind

With Firefly Fields, you can rest easy knowing your property is in good hands, no matter how far away you are.

SERVICES

PROJECT MANAGEMENT

SEAMLESS HOME IMPROVEMENT WITH Firefly Fields’ PROJECT MANAGEMENT SERVICES

Undertaking a home improvement project can be a daunting task, especially when you’re not around to oversee the details. Firefly Fields offers comprehensive project management services designed to handle every aspect of your home improvement or renovation project. Our experienced team ensures that your vision becomes a reality, providing you with peace of mind and a beautifully completed project.
Transform your home with Firefly Fields’ project management services. Contact us today to discuss your home improvement ideas and to create a personalized plan that fits your needs. Let us handle the details, so you can enjoy the results without the stress.

DON'T PUT YOUR PROJECT OFF JUST BECAUSE YOU'RE AWAY

CONTRACTOR COORDINATION

Choosing the right contractors is crucial for a successful project. We handle the selection and coordination of all necessary contractors:

  • Vetted Contractors: Work with a network of trusted, reliable, and experienced contractors.
  • Bid Management: Obtain and provide bids from multiple contractors to ensure competitive pricing.
  • Contract Management: Negotiate contracts to secure favorable terms and conditions.

PROJECT OVERSIGHT

We oversee every aspect of the project to ensure it’s completed to the highest standards:

  • On-Site Supervision: Provide regular on-site supervision to monitor progress and ensure quality workmanship.
  • Quality Assurance: Conduct thorough inspections at each phase of the project to maintain high standards.
  • Problem Resolution: Quickly address any issues or unexpected challenges that arise during the project.

COMMUNICATION AND UPDATES

Keeping you informed is a key part of our project management process:

  • Regular Updates: Provide frequent updates on the status of the project, including progress reports and photos.
  • Open Communication: Maintain open lines of communication, so you’re always informed about important developments.
  • Client Portal: Offer a secure online portal where you can access all project documents, updates, and communications.

POST PROJECT FOLLOW-UP

Our commitment to your satisfaction doesn’t end when the project is completed:

  • Final Inspections: Conduct a thorough final inspection to ensure all work meets your expectations and quality standards.
  • Punch List Management: Address any remaining tasks or touch-ups identified during the final inspection.
  • Satisfaction Guarantee: Ensure your complete satisfaction with the finished project before closing out the job.

PROPERTY CARE

Keep Your Property Secure and Well-Maintained with Property Check Services
When you’re away from your home, whether for a short trip, an extended stay, or a seasonal move, ensuring its security and maintenance can be a significant concern. You deserve peace of mind, knowing that your property is being expertly cared for in your absence. At Firefly Fields, we offer comprehensive property check services designed to keep your home safe, secure, and well-maintained.
Our professional and experienced team conducts regular inspections, addresses potential issues promptly, and provides detailed reports to keep you informed. With our dedicated service, you can enjoy your time away without worrying about the state of your home. Let Firefly Fields property check be your trusted partner in home care and management, ensuring your property remains in top condition year-round.

WHAT WE OFFER

Regular Inspections

Our team conducts thorough, scheduled inspections of your property to ensure everything is in order. These inspections include:
● Exterior and Interior Checks: We inspect the exterior and interior of your home, looking for signs of damage, vandalism, or unauthorized entry.
● Plumbing and Electrical Systems: We check for leaks, electrical issues, and ensure that all systems are functioning properly.
● HVAC Systems: Regularly monitor your heating and cooling systems to ensure optimal performance.
● Pest Control: Look for signs of pest infestations and take preventative measures as needed.
● General Maintenance: Identify any potential maintenance issues and address them promptly to prevent small problems from becoming major repairs.

DETAILED REPORTING

After each visit, you’ll receive a comprehensive report detailing our findings. Our reports include:
● Photos: Visual documentation of your property’s condition.
● Descriptions: Detailed notes on any issues found and the actions taken.
● Customized Checklists: Checklists of services provided for each visit based on your custom service plan.
● Secure online access from anywhere in the world to your reports and invoices.
● Recommendations: Suggestions for any necessary repairs or maintenance.

EMERGENCY RESPONSE

In case of an emergency, our team is on call to respond quickly and effectively.
● Severe Weather Damage: Addressing damage caused by storms, heavy rain, snow, or wind.
● Critical System Failure: Identifying and addressing plumbing, electrical, and HVAC issues.
● Water Leaks: Detecting water leaks, water intrusion from roofs, or flooding.
● Break-Ins: Detecting signs of forced entry or tampering with doors and windows.
● Pest Infestations: Identifying and addressing signs of rodent, insect, or wildlife infestations.

CUSTOMIZED SERVICE PLANS

We understand that every property and homeowner has unique needs. Our property check services are fully customizable to fit your specific requirements.

  • Frequency of Visits: We offer weekly, bi-weekly, and monthly visits.
  • Maintenance Coordination: Scheduling and oversight of regular maintenance tasks such as lawn care, pool care, and HVAC service.
  • Project Management: Oversight of home improvement projects, renovations, or repairs.
  • Emergency Response Plans: 24/7 emergency contact and response services.
  • Guest Preparation: Preparing the home for guests or renters, including cleaning and stocking essentials.
  • Access Control: Managing access for visitors, contractors, and delivery personnel.
  • Concierge Services: Arranging for deliveries and coordinating home services (e.g., grocery stocking, vehicle maintenance).

MAINTENANCE OVERSIGHT

Keep Your Home in Top Condition with Firefly Fields Maintenance Oversight

Maintaining a property requires regular attention and care, especially when you’re away. At Firefly Fields, our maintenance oversight services are designed to ensure that every aspect of your property remains in excellent condition. We handle all the details, so you can enjoy peace of mind knowing your home is well-cared for, whether you’re on a short trip or away for an extended period.
Ensure your property remains in peak condition with Firefly Fields’ maintenance oversight services. Contact us today to learn more about our comprehensive offerings and to create a customized plan that fits your needs. Let us handle the details, so you can focus on enjoying your time away, knowing your home is well-cared for.

COMPREHENSIVE MAINTENANCE MANAGEMENT

Regular Maintenance Coordination

We schedule and oversee routine maintenance tasks to ensure your property remains in optimal condition:

  • Lawn Care and Landscaping: Regular mowing, trimming, and garden upkeep.
  • Pool and Spa Maintenance: Cleaning, chemical balancing, and equipment checks.
  • HVAC Servicing: Seasonal inspections and filter replacements to keep your systems running efficiently.
  • Plumbing and Electrical Checks: Routine inspections to identify and address potential issues before they become major problems.

SEASONAL MAINTENANCE

Each season brings unique challenges and maintenance needs. Our team handles seasonal tasks to prepare your home for changing weather conditions:

  • Winterizing: Preparing your home for cold weather, including insulating pipes, sealing windows, and clearing gutters.
  • Spring Cleaning: Deep cleaning and organizing to refresh your home after winter.
  • Storm Preparation: Securing outdoor furniture, checking drainage systems, and reinforcing structures to withstand severe weather.

EMERGENCY REPAIRS

Unexpected problems can arise at any time. Our team is on call to address emergencies promptly and efficiently:

  • Plumbing Leaks: Quick response to leaks or burst pipes to prevent water damage.
  • Electrical Failures: Immediate attention to power outages, wiring issues, or other electrical problems.
  • Storm Damage: Rapid assessment and mitigation of damage caused by severe weather, including fallen trees and roof repairs.

DETAILED REPORTING

We keep you informed about the status of your home with regular updates and detailed reports:

  • Inspection Reports: Comprehensive documentation of maintenance tasks performed and any issues identified.
  • Photo and Video Evidence: Visual records of your property’s condition before and after maintenance activities.
  • Transparent Communication: Open and clear communication about the work being done and any recommended actions.

HOSPITALITY PROPERTIES

Looking for a local, family owned, full-service vacation rental property management company in the Oneonta-Cooperstown Region to list, host, and manage your vacation rental on Airbnb and Vrbo and all the top booking sites?

We do it all!

  • We list, host & manage your rental property
  • We are a locally owned & operated property management company
  • We take care of everything for you, from bookings to guest services

We Rent Your Property

We list your Oneonta-Cooperstown rental on Airbnb, VRBO and all the major booking platforms with vibrant, eye-catching photography and dynamic pricing so you can get top dollar.

  • Photography to make your listing pop
  • Dynamic pricing to help you earn more
  • Marketing your property on social media

We Manage & Maintain It

We are a full-service property management company in the Oneonta-Cooperstown region that handles everything from check-in and check-out, to guest services, housekeeping, property maintenance, permits and taxes.

  • We supply new linens with every listing
  • Cleaning, restocking and maintenance
  • We handle all the permits & taxes

We Wow Your Guests

We take care of reservations and customer support, with quick answers to their questions to ensure your guests have an amazing stay at your property in the Oneonta-Cooperstown region.

  • Check-in and check-out management
  • 24/7 guest services and support
  • We help you earn 5-star reviews

Listing & Marketing

  • We take high-quality scroll-stopping photos of your property
  • We write thorough and engaging copy about your short-term rental and proximity to local Oneonta-Cooperstown attractions
  • We list your Oneonta-Cooperstown property on Airbnb, VRBO and other travel websites.
  • We advertise your short-term rental on social media and to repeat customers on our email list

Reservations

  • Guests can book online 24 hours a day, 7 days a week
  • We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking
  • Reservations are updated in real-time and can also be placed by phone with our staff

Customer Support

  • All customer support inquires are handled by our local Oneonta staff
  • We answer guest questions quickly with helpful information about your property and the local Oneonta-Cooperstown area
  • Each guest is emailed personalized arrival instructions, maps and recommended Oneonta-Cooperstown activities
  • Guests are welcomed to your Oneonta-Cooperstown short-term rental property with a personalized welcome call, gift, and thank you note

Cleaning & Maintenance

  • We clean and care for your property like it’s our own
  • We provide brand new linens to make the guest experience comfortable and inviting
  • Starter items such as toilet paper, soap, and paper towels are provided for guest’s convenience
  • We inspect your property top-to-bottom after it has been cleaned to ensure guests have a 5-star experience

Inspections & Documentation

  • We take inventory of all household items that need to be replaced and restock as needed
  • We arrange annual inspections for pests, fireplaces, filters and other regular maintenance

PRICING

Schedule Your Complimentary Consultation Today

CONTACT US